FAQs

Who is Just Done for?

Just Done is a virtual accounting and bookkeeping service designed for those who want to get on with their business. We organise your accounts, bookkeeping and tax with minimal involvement and fuss making the process simple! Our clients are individuals who work for themselves as sole traders.

What if I employ people?

Currently Just Done does not offer a service to people or businesses that employ other people.

What if I use sub-contractors?

Our product works for businesses that engage with sub-contractors. As sub-contractors provide invoices, we treat them as any other business-to-business relationship. Please note, you may need to get legal advice regarding insurance or superannuation.

Who completes my bookkeeping and who completes my BAS and tax?

Just Done has a team of trained bookkeepers who will complete your bookkeeping. Simply link your accounts and upload your cash receipts, and we’ll look after the rest.
We have qualified tax agents who will check through and complete your BAS and tax returns. 

What do I need to do to have my accounts completed?

Simply answer our sign up questions, link your bank accounts and upload your cash receipts. If we need anything else, we’ll contact you.

What do I do with cash receipts?

Simply scan and upload them through your Just Done account in the ‘Cash Receipts’ tab under ‘Transactions’.

How are my accounts updated?

We receive monthly information from you then our bookkeepers and accountants go to work and complete your accounts. The information is then uploaded to your dashboard telling you how you performed and what tax you owe.

Who will communicate with the ATO?

As usual, you will maintain a relationship with the ATO where they are able to communicate with you through the post or via phone.

My accounts are behind, will Just Done help me get up to date?

If you’ve had your head in the sand Just Done business accountant offers catch up bookkeeping services. Sign up today and we’ll be in touch to organise the clearing of your backlog.

Who can see my accounts – who has access to my information?

Our bookkeeping and accounting team will see your accounts as well as the tax agent appointed by Just Done. All your accounts and statements are processed with bank-level secure technology so you can rest assured.

Why doesn't Just Done offer a free trial?

Unlike other online accounting platforms, Just Done is an accounting service. We have qualified accountants who work to complete your accounts and bookkeeping, as well as undertaking clean-up accounting and accessing your tax portal. Due to these extensive features, we are unable to offer a free trial.

What are the real advantages to using this service, beside the low cost?

In short – we look after all your accounts, bookkeeping and tax so you can get down to business. This means you’ll have more time to relax when you aren’t working.
Just Done has been created by accounting professionals who, after spending 25 years in the industry, have grown frustrated by watching business owners struggle because accountants and bookkeepers can make the work sound more dramatic than it is.
With Just Done, the process is simple.

What if I want to stop using Just Done?

Just Done is paid monthly so there’s no lock-in contract. If you wish to discontinue our service we’ll help you export your data.

What will I see on the dashboard that will help me run my business?

You’ll see your gross income, your expenses and your profit. The dashboard also features an up-to-date BAS and tax debt figure and an estimated current tax return.

Do I need to be registered for GST?

Any business turning over more than $75,000 per annum needs to be registered for GST.

What can I claim as an expense?

You can claim a deduction for most expenses you incur in running your business, as long as they are directly related to earning your assessable income.

What if I have another question?

Simply log into your Just Done account and message us.

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